Even though Mac computers by Apple are quite self-sufficient, they can still run into problems and may stop functioning. Now there are legitimate reasons behind all these problems but not every time you would know what is causing it. A lot of people call the Customer Support, service centers, third party help, etc. right away and consider that any kind of troubleshooting is too tough for them. But that is just not the truth. I do agree that Mac is quite complex, advanced and not everyone can operate high end software but it is easy to operate, to understand and with enough patience users will find themselves capable of troubleshooting them. Yes, contacting support and reaching out for help is easy but it can take a lot of time before the support person can fully understand your issue and in case you are somewhere remote, you won’t be able to troubleshoot it on your own. So in this article I am going to share with you some of the simple ways in which you can fix MacBook Air crashing and restarting problems. Have a look:
Fix MacBook Crashing and Restarting Issues
Check for updates
Software updates are really crucial, if you don’t already know that. They can be the difference between an efficiently working system to a crashing and freezing mac which is almost inoperable. So the question here is when was the last time you checked for updates? Updates on the operating system? Updates on drivers? Updates on software that are installed.
Operating system updates help the computer to install new features that are recently released by the company. The updates also contain bug fixes, security updates, patches, releases, etc. Driver updates contain new versions of the drivers which are needed by the high end programs that you use in your system. Software updates also contain new features and many bug fixes that were reported by users over the usage and were eventually resolved.
Detach All Peripherals
Faulty machinery can also create such issues. It may be possible that your system is all good and has no fault whenever it restarts but a bad piece of hardware may be causing the issue. So before we proceed on to the next steps of troubleshooting, remove all the attachments like extra mouse, keyboard, USB printers, external hard drives, flash drives, etc. Try working on your MacBook Air again, check if the issue still persists. If not then you can try attaching the peripherals again, one by one and this way you can check which device is faulty and which ones are good to continue with.
Get rid of Junk
Junk files are named quite right. They are useless files which consume space, memory and other resources. If your computer is also infected by junk files, then there are chances that it may lead your system to crash. A hard drive filled up to the brim can cause performance issues. Junk files is an umbrella term that contains cache, cookies, incomplete downloads, failed downloads, duplicate files, folders, photos, videos, documents, old and unused software, etc. Taking care of junk files is not rocket science, you just need to locate them and hit delete. Sounds easy right? It is not. Junk files like duplicate photos are usually found between good and original photos. So how would you separate them? If you have thousands of such images, then it can take hours before you can separate files in just one folder. So it would be a great wastage of time and resources if you start doing it manually. I would suggest you to get a third party utility software that can clear out these files for you without any hassle.
New User Account
A lot of people don’t know this but you can fix a lot of issues by creating a new user account on the device. A user account can get corrupt and may not function as it should any longer. Follow these steps to create a new user account easily.
- Click on the Apple icon that is present in the top left corner of the screen.
- From the drop down menu select Preferences.
- After that the Preferences window will appear, look for Users and Groups and click on it.
- You will find a lock icon, click on it and enter the required credentials. If you don’t have Administrator rights then you won’t be able to unlock it.
- Look for a + sign, click on it and you will see a list of user accounts that are present on the system.
- Click on the New account and choose to create a new Admin account. The Administrator account will have all the powers and privileges.
- Enter the new credentials, enter the password again to verify.
Check for the issue in the new user account. If it still persists then your issue is not related to your original account.
So these were some of the tips on fixing MacBook Air crashing and restarting that I wanted to share with you. If the problem still persists then one should definitely get in touch with the appropriate support provided by the company.
Hope it helps.
Thanks for reading!