People may wonder why the printer goes offline suddenly. There are various reasons for this problem. To solve this issue, follow the steps to make your printer online in Windows 10.
Make Printer Online in Windows 10:
In most cases, a printer may go offline for many reasons. They are
- Paper jams
- Minor network connectivity issues
- No paper in the paper tray
To fix the issue, you can clear the paper jam, restart the printer, or fill the paper tray.
In some cases, you need to make the printer online manually on a PC. You need to manually correct the problem if it doesn’t go away.
To solve the above problem, you can follow the below-mentioned steps to make a printer online.
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Make Printer Online Using Settings:
This is the best way to make a printer online in Windows 10. Here you need to use the Settings app for disabling the “Use Printer Offline” option.
Step 1:
Click on the Settings option on the PC and select the Devices option.
Step 2:
You will get a new screen where you need to choose “Printers and Scanners” in the left pane. On the right pane, choose your printer. Select the “Open queue” option.
Step 3:
On the next screen, you will see three tabs from which you need to click the “Printer” tab. Under the printer tab, you will see the “Use Printer Offline” option. If you see this option with a checkmark, you need to uncheck the option.
Step 4:
You need to wait for some time to get back the printer online.
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Make Printer Online Using Device Manager:
If you want to use Device Manager for making the printer online, you can follow the below steps. It is easy to make a printer online using the Device Manager option.
Step 1:
You need to right-click on the start button and choose the Device Manager option. You will find this option on the WinX menu.
Step 2:
On the Device Manager screen, you will find the Action tab. Under the “Action” tab, you need to choose the “Devices and Printers” option. You will find this option in the drop-down menu. If you didn’t get this option, you need to try it after some time.
Step 3:
You will get the next screen “Devices and Printers”. On this screen, right-click on the Offline Printer option. You will find this option in a faded format. Choose the option “See what’s printing” option in the contextual menu.
Step 4:
You will get one more screen where you need to select the “Printer” tab. You will see the option “Use Printer Offline” which you need to uncheck.
Step 5:
After doing the above procedure, you will get back the printer online. If the printer comes back online, it will start printing. It starts printing all the things present in the print queue.
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Troubleshoot Printer
You need to troubleshoot the printer problem on your PC for the below conditions.
- If you find the printer online option to be Gray Out
- If you find the printer coming online and going back to offline and vice-versa
Step 1:
Select the Settings option and go to the Devices tab. Click on the Troubleshoot option that you find in the left-pane. On the right-pane, you need to scroll down to find the printer option. You will get this printer option under the ‘Troubleshoot’ section.
Step 2:
You will the printer section in the expanded manner. Choose the “Run the Troubleshooter” option.
Step 3:
You can allow the troubleshooter to run for some time. If it finishes running, you will get some suggestions to fix the issue.
In some cases, you will get the suggestion as “Make the printer as the Default Printer”. Sometimes you will get the suggestion as “To update the driver or other things”. Based on the suggestion, you need to do things.
Step 4:
After fixing the suggestions, click on the option “Apply this fix”. You need to follow other instructions.
The Bottom Line:
In most cases, the above methods will help you to make the printer online. If it didn’t work for your PC, you can refer to other methods on the internet. Most people prefer the above procedures to fix the printer problem on PC. Check this for more options.
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