Starting a business can be tedious and demanding. Besides requiring a huge capital investment for research, product development, marketing, and manpower, it demands businesses to provide top-notch customer service. Thankfully in today’s day and age, businesses especially startups stand to benefit from the technological miracles that help them survive with minimal cost. Virtual number for startups is one such boon that provides an easy way to reach out to your customers without investment in landlines and instruments.
Startups are generally tied when it comes to budget and spending. They do not have the leisure to spend a fortune on telephone expenses. The best tool to help them flourish and reach out to customers, cloud-based phone numbers are available in the market. You just need to switch to phone calls using the Internet to save up to 40% of telephone expenses. With virtual phone number service providers like Knowlarity, you can take your business global and reach out to international clients while saving on costs.
To have a better understanding of the virtual number for startups, keep reading!
What is a Virtual Phone Number?
Everything is digital these days. The cloud business has grown to more than 6% since the year 2020. Businesses need to adapt to the changes, and the use of the Internet for making and directing phone calls is essential. Knowlarity Virtual Phone Number Service Provider offers domestic or international phone numbers as per your choice, which startups can use to route customer calls to agents who respond best to their inquiries. Businesses can expand their market read beyond local by using the service.
Why is there a need for Virtual Number For Startups?
Just like any business, startups need to be responsive to the communication with their customers. Businesses need to map the customer experience and answer their queries to have a proper communication line. Virtual phone number service providers offer you phone numbers without the physical setup and telephone line. The virtual phone numbers are not bound by any addresses or sim cards. These are cloud-based services offering phone numbers without a physical address or sim card to the number.
With the growing need for the service, Virtual phone number service providers are offering several technologies to help startups to manage their inbound calls. Along with virtual phone numbers, they are also offering technologies like IVR menu, Call Recording, seamless CRM solutions, and many more.
Stop using your private number for business
Many small business owners who are just starting are using their numbers for business calls and handling customer requests. The personal number can be a good idea only when you have a couple of customers who are formally calling for service or sales. However, when a business grows, you need a professional number for your sales and customer queries. Knowlarity offers you a higher conversion rate. You can track every inbound and outbound call for engaging with the customer’s request.
Multiple setup types can be done with virtual numbers for startups.
As far as the technology is developed, virtual phone numbers work exactly like any standard phone number. However, since they function on the cloud, you can have multiple setups according to your business needs. The Virtual number service providers offer call routing services so that call waiting can be reduced. You can attach multiple devices with the virtual phone number, which means if someone calls on a virtual phone number, you can answer from any of the attached devices be it your landline, mobile, or another communication device. You can also have a series of phones attached with virtual phone numbers, which can ring all together or one at a time and can be handled by multiple agents.
Real-Time Data Insights
The virtual phone number service provider can track your sales and customer calls. With call logs and actionable data, you can improve customer engagement and gauge agent performance.
Reduce costs and increase sales
Every business owner wants to maximize profits by lowering business expenses. With the right virtual phone number service provider such as Knowlarity, you can save on the cost of registering and buying new connection lines for your business.
Get in touch with Knowlarity now.