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Sunday, December 29, 2024

Top 10 Appointment Scheduling apps: How can it be utilized in the Healthcare Industry?

Appointment scheduling apps have business management tools that assist in scheduling appointments, getting in touch with new customers,  maintaining client data, and much more. A basic Appointment app helps to:

  • Simplify the process of confirming or rescheduling Appointments 
  • Sync with your mail and calendars
  • Send reminders

Scheduling appointments manually may seem like an easy job but it also includes email exchanges, calls, manual inputs in calendars, etc. 

Apart from that, maintain records of customers, track client databases, and advertise for getting new clients. 

For jobs that deal with regular clients and business interactions, like startups, hospitals, banks, or any business provider for that matter,  booking and tracking appointments are a huge part of the work. 

Appointments create a business, generate more contacts, and are a platform to develop long-term relations. In addition, it makes this work easy for business people. 

They are like automated assistants which work round the clock for advertising brands, generate clients, and book appointments without extra effort. 

Top 10 Appointment Scheduling Apps

Appointment booking apps are easy to access anywhere anytime. However, these apps are useful and effective in scheduling appointments and reducing the workflow of administrative tasks. 

#1. Square Appointments 

This app can be used for any type of business i.e. salons, health trainers, cleaning services, health, and wellness, etc. 

It doesn’t require the business to own a website for taking appointments from the client. It allows personalization of Square Dashboard reflecting their work and allows integration with social media platforms to advertise, show products, and take orders. 

Key features:

  • 24*7 online booking
  • Keeps client history 
  • Sync with calendar
  • Automatic appointment reminders 
  • Seamless payment processing with any mode of payment 
  • No-show protection i.e. allows charging cancelation fees

#2 Hubspot Meeting Tool

Hubspot Meeting Tool
Image credit: Hubspot

The Hubspot Meeting tool allows you to book meetings with individuals, and groups. 

 This app is not just about scheduling meetings, it also helps in maintaining client data, running inbound marketing campaigns, has payment channels, syncing with your apps, and curating customer data.

This app provides all tools and integrations required for marketing,  appointments,  sales, content management, and customer service. 

Key features:

  • All-in-one app for marketing services and handling customers
  • Easy to use
  • Data sync with existing apps
  • Takes customer feedback
  • Easy communication between customer and owner
  • Available in multiple languages

#3 Calendy

Calendy is designed for teams that conduct meetings at a large scale.  Helps in customizing reminders, and follow-up workflows, and integrates with sales tools. 

Key features:

  • Enables payments among with booking of appointments
  • Allows clients to book on owner’s calendars 
  • Customised branding
  • Screen people before they book with owner
  • Automatically moves deals along with useful content
  • Secure platform 

#4 Setmore

Setmore

Image credit: Setmore

Automated scheduling software that helps set appointments 24*7 with reminders,  payments, and more. 

Key features

  • Very low pricing
  • All payments are in advance
  • Integrated with social media platforms
  • Customizable booking page
  • Cancelation fees for no-shows
  • Global reach 

#5 Booksy

It looks up and sets up appointments with beauty and wellness professionals near you. Curated for hair salons, barber shops,  nail salons, skin care,  massage,  makeup artists, spa, and more. 

Best features:

  • Allows selection of best services through reviews
  • Easy appointments and rescheduling 
  • Keeps records of payments,  people, and documentation 
  • Easy to promote business on the platform
  • Reviews business growth and staff performances

#6 Doodle 

Doodle 

Image credit: Doodle

With the help of polls creates a meeting with a suitable date and time for both parties. Allows organizing meetings with clients, teams, friends, and family.

Key features

  • Can attach notes with appointment requests 
  • Can send multiple time slots to choose between
  • Choose from multiple conferencing applications 
  • Meeting deadlines and reminders 

#7 SimplyBook

Online booking system for all service-based industries.  Provides a platform for business to define their services, display their availability, maintain old clients and increase their client base. 

Key features: 

  • Integration with existing sites, social media platforms, and other booking channels.
  • Appointment reminders to staff and clients via SMS or email.
  • Personalization of business profile
  • Multiple payment channels 
  • Platform for multiple services

#8 Appointy

Appointy

Image credit: Appointy

Automated scheduling app for client appointments, staff management, and business development.  The best app to organize workflow operations. 

Key features: 

  • Live chat and email assistance for troubleshooting issues. 
  • Gift certificates.
  • Apt for a wide range and scales of businesses.
  • Accepts multiple channels of payments.

#9 Calendar 

Helps people to schedule meetings with you directly in your calendar. It prevents overlapping of meetings and facilitates sharing of customized personal sharing links. 

Key features: 

  • Analyse time spent by you and your staff and increase productivity.
  • Automatic sync schedules.
  • Fair lead distribution.
  • Shows availability
  • Uses AI and Machine learning to tailor personalized scheduling experience. 

#10 Zoho

Provides complete end-to-end and customizable Customer Relationships Management services for businesses. Facilitates communication within the organization and with the clients. 

Key features:

  • Unifies team’s communication, for storage and collaboration. 
  • Good customer service
  • AI assistance that predicts business trends and the best time to contact customers. 
  • Power analysis at every stage of interaction 

How can appointment booking apps be helpful in healthcare? 

Andrew Watson once said, “Telemedicine is the natural evolution of Healthcare”. To keep up with the increasing demand of the growing population and diseases, it is important to automate basic features of healthcare. 

It will reduce the hours put in by the hospital staff and management for handling patients.

The review of the top 10 apps for appointments shows us that, implementing the same services in Healthcare can benefit in the following ways:

  • Patients can book appointments with doctors without the need to talk with hospital staff. 
  • Allows handling large patient data and contacts
  • Post consultation notes and care
  • Seeking online medicines
  • Managing prescriptions 
  • Sends important details about patient history to doctor along with appointment schedule
  • AI and Machine learning in these platforms allow for automatic symptom detection, and analyze health patterns,  predict future health risks, etc. 
  • Helps doctor manage staff working hours
  • Helps in advance payments through app
  • Avoid no shows by charging cancelation fees 

There are now a number of apps specially designed for the healthcare industry. 

But are not able to succeed in terms of security because the company fails in HIPPA-compliant task management. Which can impact data security. 

To sum it up 

cheduling apps are getting widely popular for all types of businesses. The selection of an app depends on the needs and type of bushes or is being used for. 

They are literally like personal assistants working 24*7 to help your business grow. 

All types of services have adopted this software and so has the healthcare industry. It is estimated that the US healthcare industry loses 150 Billion Dollars every year due to canceled appointments. 

These apps can help with reminders, advance payment, and cancelation charges to avoid a huge loss to hospitals. 

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